Privacy Policy

Introduction

We're Paula & Jeff Parker, the owners of “Phuket Travel Secrets”.

The information you share with us is as important to us, as it is to you.

We have taken steps under the General Data Protection Regulation to ensure any information you give to us is secure, only seen by people who need to see it, and within your control.

You can find out exactly why we need the information, what happens to it and who will see it, by reading this privacy policy.

If you’re still unsure, you’ll be able to contact us.

Our Policy

Phuket-Travel-Secrets.com is dedicated to protecting your data and privacy.

We recognize that your data is important. This document outlines the types of personal information we receive and collect when you use Phuket-Travel-Secrets.com, as well as some of the steps we take to safeguard information.

This will help you make an informed decision about sharing personal information with us.

Phuket-Travel-Secrets.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers' and online visitors' privacy on our website.

About our Cookies

A cookie is a string of information that Phuket-Travel-Secrets.com stores on your computer, which your browser provides to Phuket-Travel-Secrets.com each time you return to the site.

We use cookies to help us identify and track visitors, their use of our website, and their website access preferences.

Google Analytics Cookies

Phuket-Travel-Secrets.com uses Google Analytics to analyse the use of this website.

Google Analytics collects demographic and interest data, and generates statistical and other information about website use, by means of cookies.

These cookies are kept on your computer. We share this information with Google, which will store and use this information on its servers. Google’s privacy policy is available here

Phuket-Travel-Secrets.com uses information from Google Analytics to track the number of visits to the website, browsers and operating systems.

No personal identifiable information is obtained from these cookies. We use the information that Google Analytics generates relating to our website to create reports about the use of the site.These reports allow us to update the site and improve your usage of it.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on.

If you want to, you can turn cookies off, buy disabling them in your browser. You can read more about this at About Cookies Website.

You can set your browser to accept or reject all cookies automatically, or they can notify you when a cookie is being requested so you can decide what to do.

Web beacons are similar. They track your journey around a website, or a collection of websites. They’re most often used to monitor traffic to a site.

Advertising Cookies

We use third-party advertising companies (Google AdSense) to serve ads on our website. Google uses cookies and web beacons in their ads to ascertain how many times you’ve seen an advertisement.

We share this information with Google, but we do not provide them with any personally identifiable information for cookie or web beacon use, so they cannot personally identify you with that information from this website.

Google uses the “DoubleClick” cookie to serve ads. This cookie enables Google to serve ads based on your visits to other sites on the Web.

You can opt out of the use of the DoubleClick cookie at any time, by visiting the Google ad and content network privacy policy.

You may opt out of personalised ads for over 125 different ad networks by clicking here

Some third-party advertisements are served by Google. Google’s cookie enables it to serve ads to our visitors based on their visits to other sites on the Web. You may opt out of personalised ads by visiting Google advertising privacy policy.

This link from Google provides more information about how Google manages data in its ad products https://policies.google.com/technologies/partner-sites

Affiliate Products and Services

We receive a small affiliate commission for some of the products/services sold on Phuket-Travel-Secrets.com

The affiliate services platforms we use are:

Agoda Affiliate Program
CJ Affiliate Program
Viator Affiliate Program
Site Build It Affiliate Program
CHECKID Insurance Affiliate Program
Phuket Villa Finder

By clicking on a product or service link, you consent to that platform’s use of cookies.

You can read about how our affiliate partners use data on the following links

You can read more about affiliates on our affiliate disclosure.

Refusing Cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested.

Taking this action should not cause a problem with the continued use of our site.

Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.

If you choose to refuse Phuket-Travel-Secrets.com cookies, you may not be able to fully experience the interactive features of the site.

Personally Identifiable Information

Phuket-Travel-Secrets.com may collect and use your personal information for the following purposes:

To run and operate our site
To display content on our site correctly
To improve customer service
To help us respond to your customer service requests and support needs more efficiently
To personalize your user experience
To understand how our users as a group use the services and resources provided on our site
To improve our site
To improve our products and services
To run a promotion, contest, survey or other site feature
To send information to you that you agreed to receive about topics we think will be of interest to you
To send periodic emails, which may include; electronic newsletters and/or autoresponder series of emails
To respond to your enquiries, questions, and/or other requests

Phuket-Travel-Secrets.com may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register on our site, or fill out a form, and in connection with other activities, services, features or resources we make available on our site.

Information we may collect

Phuket-Travel-Secrets.com may collect and use personal information, such as your name and email address for the following purposes:

if you subscribe to our "Newsletter", we will ask for your email address, so we can send you our newsletter
We keep this information for as long as you want to receive our newsletters. There is an unsubscribe link in every newsletter, if you click that link you will be unsubscribed and your information will be permanently deleted

If you use our “Contact Form”, we will ask for your name and email address, and for information relevant to the purpose of the form.
When our correspondence has finished, we delete all your personal information. We do not keep it or use it in any other way unless we ask your permission first

If you submit content to us via our “Content Invitations”, we will ask for your name and email address. Photos you include with your submission, or details in your submission, may personally identify you
This information stays on our website for as long as you want it to stay. If you would like it removed, you just need to contact us

If you request to be notified about "Comments" on any content you submit to us, or request to be notified when others submit content, we will require your first name and email address.

Third Party Referral Partners

Phuket-Travel-Secrets.com has partnered with reputable business partners in Thailand.

For transparency you will know when we recommend these businesses as there will be an "Inquiry Form" to fill out.

If you request information in regards to their products or services using our inquiry forms, we will ask for your name, email address and for information relevant to your request.

The information you enter in these forms is sent with your consent only to the business that you require the information from.

We receive a referral commissions for products and services purchased through our referral partners. A list of our referral partners can be found in our section about Data Storage.

We never collect you're personally identifiable information without your consent.

This site also uses "Facebook Commenting". Facebook stores all your comments and may show them on your timeline, depending on your Facebook settings.

Phuket-Travel-Secrets.com offers RSS as a way to easily follow content updates. We provide links for easy access to My Yahoo and Feedly. Before you choose to use either as your RSS reader, review its privacy policy:

My Yahoo Privacy Policy
Feedly Privacy Policy

You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.

If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site.

If you provide us with any personal information we will only use that information for the purpose in which you shared it. We will never send you information that you haven't requested.

We also collect each visitor's IP address, which helps us combat spam and fraud. We do not use IP addresses for any other purpose.

General Data Protection Regulation (GDPR)

Europe's General Data Protection Regulation (GDPR) was introduced in 2018 specifically to protect the data of individuals. Although at present it only protects people in the European Economic Area (EEA) and UK, its extremely high standards should be a standard for everyone's privacy protection, worldwide.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA), enacted in 2018, creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses.

Phuket-Travel-Secrets.com has not sold any personal information in the previous 12 months.

Brazil's LGPD

Brazil's Lei Geral de Proteção de Dados (LGPD), enacted in 2020, creates new data protection and privacy in the Federative Republic of Brazil.

Google has provided a list of Ad Technology Providers that have been certified for LGPD with Google and who may receive Brazilian user data through an ad request.

Links to other websites

Phuket-Travel-Secrets.com links to other websites that may be of interest to you. However once you have left our site, we do not have any control over these websites.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

These sites are not governed by this privacy statement. Always exercise caution by reviewing the privacy statement of the website in question before continuing to use it.

Site Search

The search box on this web site is powered by Google Inc ("Google"). Using the search box you understand and agree that Google's privacy policy applies to your use of the search box.

By using the Google search box on Phuket-Travel-Secrets.com, you consent that Google uses your personal data in accordance with its privacy policy.

Google Maps

This site uses the Google Maps, map service via an API.Google Maps is operated by Google Inc.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. Phuket-Travel-Secrets.com has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on our website.

Further information can be found at https://policies.google.com/privacy/update?hl=en&gl=au

Social Media

Phuket-Travel-Secrets.com lets you share content with your friends and followers on various platforms. Below are links to the privacy policies of those platforms.

When you click on them or leave a comment, your browser connects directly with that site and sends information such as your IP address, the date and time of your visit and information about how you use the social site.

Should you wish to prevent these platforms from collecting data, please view their individual policies by using the following links:

Facebook Plugins

Our website includes plugins for Facebook.

The Facebook plugins can be recognized by the Facebook logo, Like, Share and comment buttons on our site. For an overview of Facebook plugins, see Facebook developers plugins

For more information, please see Facebook's privacy policy.

To prevent Facebook from collecting your data, you should log out of your Facebook account while using this site.

Twitter Plugin

Functions of the Twitter service have been integrated into our website. For more information on Twitter's privacy policy, please go to Twitter Privacy Policy.

Pinterest Plugin

Our website also includes plugins from Pinterest. For more information and options on how to protect your privacy, please visit Pinterest Privacy Policy.

Google & YouTube

Our website also features Google+ & YouTube. For further information about your privacy, please visit Google+ and YouTube.

Our website includes Reddit, for further information, please visit Reddit Privacy Policy.

Tumblr

Our website also includes Tumblr, for further information, please visit Tumblr Privacy Policy

Non-personally Identifiable Information

We may collect non-personally identifiable information about you whenever you interact with our site.

Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.

Children's Privacy Protection

This website is directed to adults.

It is not directed to children under the age of 16.

We operate in compliance with the Children's Online Privacy Protection Act and Article 8 of the GDPR.

Anyone under the age of 16 must provide parental consent to use this site. We do not knowingly collect or use personally identifiable information from anyone under 16 years of age.

Release of Information

If we sell Phuket-Travel-Secrets.com, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue.

In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honour's any opt-out requests you might make.

Data Storage

Personally identifiable information and non-personally identifiable information collected by this site is stored on our host's servers. That host is SiteSell Inc., located at 1000 Saint-Jean Boulevard, Suite 702, Pointe-Claire, QC H9R 5P1 Canada.

Some information is collected by third-party services; if you request information from any of our referral partners via inquiry forms the information that you consent to give them is also collected by those third-party providers.

Third-Party Providers include:

Wedding Flowers Phuket
Unique Phuket Wedding Planners
Villa Sayanga
Easy Day Thailand
Homeloans Plus
Jaran Images

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personally identifiable information.

If you have submitted personally identifiable information through our website and would like to download and review that information click on this link.

You can also request to edit or delete any of your information from the servers by clicking on this link.

Right to File Complaints

If you think your personal information is not being used properly and you want to make a complaint, you should firstly contact us and ask us to put it right, explaining the problem as clearly as you can.

If you’re not satisfied with our response, you have the right to lodge a formal complaint and should contact the “Office of the Australian Information Commissioner” at https://www.oaic.gov.au/ as the use of our website and the sale of any products or services are governed by Australian law.

Updates and Effective Date

Phuket-Travel-Secrets.com reserves the right to make changes in this policy.

If there is a material change in our cookie and privacy practices, we will indicate on our site that those practices have changed and provide a link to the updated privacy policy.

We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to Phuket-Travel-Secrets.com privacy policy as posted here on this website, please do not consent to the setting of cookies and the collection and storage of your personally identifiable information.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Last updated: 8th November 2024